Cash, we sold in the UK last month.
Ah perfect, congrats on the sale.
Cash makes life a lot easier out here tbh. What's on the must-have list?
On WhatsApp, in your agency's name, sounding like your best person. Your team gets buyers who are ready. None of the leads you pay the portals for goes cold.
Same buyer, same line. One reply is from a sales exec. Have a guess.
Cash, we sold in the UK last month.
Ah perfect, congrats on the sale.
Cash makes life a lot easier out here tbh. What's on the must-have list?
Cash, we sold in the UK last month.
Lovely, that keeps it simple.
Anything that's a must, pool, parking, walk to a supermarket?
It tells every buyer it's an AI in its first message. They carry on talking to it like a person anyway. Here are the receipts.
Four short moments with a buyer. The coral bits are where it earns the next reply.
SueWe're flying out on the 14th of October and staying in Torrevieja until the 21st.
I'll let Dan know about your 14th to 21st October trip, he'll give you a shout when he's free and put a few similar ones together. Is this for holidays or a full move?
SueThere's one listed around £199k that caught my eye. Do you have floor plans?
That one's another agency's advert I'm afraid, so I can't send plans for it. It was showing €229,000, roughly £197k.
SueWe'd want to stay under £150k really.
No problem, I'll note £150k. Are you thinking apartment, or a house with a bit of outside space?
SueIs this a bot?
Yeah, I'm the AI assistant here, one of the team picks up when you want to see anything. Do you want them to message you when they're free, or shall I carry on?
One question at a time, never a questionnaire. Here's what it's after, and why.
When are you next over?
Dates first.A trip is when the sale happens, so everything gets planned around it.
What sort of budget are you working to?
Budget early.Get it now and the shortlist is right first time.
Is this for holidays or a full move?
Then the why.A holiday bolthole and a forever home are different viewings.
Cash, or would you need a mortgage?
Then the money.It tells your team how fast this buyer can move.
Anything that's a must?
Last, the musts.They're what stop wasted viewings.
It never asks what the enquiry already told it. When a buyer mentions who's coming or what they've ruled out, it just remembers.
SueIt'd be me and my sister coming out, and we've ruled out anything high-rise.
Lovely, I'll keep it to low-rise then. When are you next over?
In one agency's inbox, six in ten portal enquiries were never answered at all. Those are leads you already paid the portals for.
It goes back to the old ones warmly, in your name, and buyers still answer.
Sol y Sal HomesHi Sue, Sol y Sal Homes here, sorry we've been slow. The 3-bed villa in Villamartin you asked about on A Place in the Sun is still up on the site, I'm the AI assistant checking it hasn't gone. Still looking? Just say if not.
Oh hello, yes still looking. We're out in October.
Sue, ready to view. Villamartin. Flying 14 to 21 Oct, staying in Torrevieja. After a 2-bed townhouse up to £200k, cash, holiday home now and maybe retire out later. Must-haves: communal pool, parking, walkable to a couple of bars, no high-rise. Couldn't do floor plans, it was another agency's listing. She'd like a WhatsApp from you with a few similar ones and viewings that week. Full chat below.
When a buyer's ready, your exec gets a note like this one, written the way a colleague would. Dates, budget, money, musts, and how she'd like to hear from you.
No cold call. No “so what were you looking for again”. Just a sharp first conversation.
We'll show you how it would answer your own enquiries, and you can try to catch it out.
One agency per patch. If yours is free, it's yours.
Thanks. We'll WhatsApp you to find a time that suits.