Every portal enquiry answered in seconds.

On WhatsApp, in your agency's name, sounding like your best person. Your team gets buyers who are ready. None of the leads you pay the portals for goes cold.

Which one is the AI?

Same buyer, same line. One reply is from a sales exec. Have a guess.

SueA Place in the Sun enquiry

Cash, we sold in the UK last month.

Ah perfect, congrats on the sale.

Cash makes life a lot easier out here tbh. What's on the must-have list?

Written by a sales exec
SueA Place in the Sun enquiry

Cash, we sold in the UK last month.

Lovely, that keeps it simple.

Anything that's a must, pool, parking, walk to a supermarket?

Written by the AI
  1. Warm, not gushing.
  2. Straight on to what matters.

The AI wrote the one on the right.

It tells every buyer it's an AI in its first message. They carry on talking to it like a person anyway. Here are the receipts.

Why buyers answer it like a person.

Four short moments with a buyer. The coral bits are where it earns the next reply.

It spotted the dates.

SueWe're flying out on the 14th of October and staying in Torrevieja until the 21st.

I'll let Dan know about your 14th to 21st October trip, he'll give you a shout when he's free and put a few similar ones together. Is this for holidays or a full move?

  1. Caught the dates, no form needed.
  2. One question at a time. The right one.

It doesn't bluff.

SueThere's one listed around £199k that caught my eye. Do you have floor plans?

That one's another agency's advert I'm afraid, so I can't send plans for it. It was showing €229,000, roughly £197k.

  1. Doesn't bluff. Buyers notice.
  2. Euros and pounds, the way people say it.

It never judges the budget.

SueWe'd want to stay under £150k really.

No problem, I'll note £150k. Are you thinking apartment, or a house with a bit of outside space?

  1. No judgement on the budget, ever.
  2. Keeps it moving.

It owns up, then carries on.

SueIs this a bot?

Yeah, I'm the AI assistant here, one of the team picks up when you want to see anything. Do you want them to message you when they're free, or shall I carry on?

  1. Honest, every time.
  2. And the conversation carries on.

It asks what your best negotiator would, in that order.

One question at a time, never a questionnaire. Here's what it's after, and why.

  1. When are you next over?

    Dates first.A trip is when the sale happens, so everything gets planned around it.

  2. What sort of budget are you working to?

    Budget early.Get it now and the shortlist is right first time.

  3. Is this for holidays or a full move?

    Then the why.A holiday bolthole and a forever home are different viewings.

  4. Cash, or would you need a mortgage?

    Then the money.It tells your team how fast this buyer can move.

  5. Anything that's a must?

    Last, the musts.They're what stop wasted viewings.

And it listens more than it asks.

It never asks what the enquiry already told it. When a buyer mentions who's coming or what they've ruled out, it just remembers.

SueIt'd be me and my sister coming out, and we've ruled out anything high-rise.

Lovely, I'll keep it to low-rise then. When are you next over?

  1. Knows who's coming. Never asked.
  2. Remembers what's off the list.

So it works the backlog too.

In one agency's inbox, six in ten portal enquiries were never answered at all. Those are leads you already paid the portals for.

It goes back to the old ones warmly, in your name, and buyers still answer.

An enquiry from a while back

Sol y Sal HomesHi Sue, Sol y Sal Homes here, sorry we've been slow. The 3-bed villa in Villamartin you asked about on A Place in the Sun is still up on the site, I'm the AI assistant checking it hasn't gone. Still looking? Just say if not.

Oh hello, yes still looking. We're out in October.

  1. Old enquiries, re-opened without the cringe.
  2. Easy out, no pressure.
To DanFrom your assistant, on WhatsApp

Sue, ready to view. Villamartin. Flying 14 to 21 Oct, staying in Torrevieja. After a 2-bed townhouse up to £200k, cash, holiday home now and maybe retire out later. Must-haves: communal pool, parking, walkable to a couple of bars, no high-rise. Couldn't do floor plans, it was another agency's listing. She'd like a WhatsApp from you with a few similar ones and viewings that week. Full chat below.

  1. Cash buyer. No finance chat needed.
  2. How she wants to be contacted.

Your exec picks up the phone already knowing.

When a buyer's ready, your exec gets a note like this one, written the way a colleague would. Dates, budget, money, musts, and how she'd like to hear from you.

No cold call. No “so what were you looking for again”. Just a sharp first conversation.

No menus. No scripts. No footers.

Same buyer, same question. You know which one gets an answer back.

The usual auto-reply

SueWe're also looking at Mojácar, do you cover that?

Thank you for your enquiry. Please choose VIEWING, BROCHURE or CALLBACK. An agent will respond shortly. Reply STOP to opt out.

  1. A menu.
  2. A script.
  3. A footer.

Yours, with

SueWe're also looking at Mojácar, do you cover that?

Mojácar's a bit outside our patch, we're Costa Blanca South and the Murcia side. If you're open to nearby, the team can send a few over. When are you next out?

  1. Never pretends to cover a town.
  2. Still turns it into a viewing.

Still your agency, every message.

  • Your name is the sender. Buyers hear from your agency, on your number.
  • Your data stays yours. Your enquiries and your conversations, nobody else's.
  • It says it's an AI, and a person is one message away. The law asks for that. We'd do it anyway.

Book a 15-minute call

We'll show you how it would answer your own enquiries, and you can try to catch it out.

One agency per patch. If yours is free, it's yours.

We'll need a name to say hello.
Which agency are you with?
Pop in a number we can WhatsApp.

Thanks. We'll WhatsApp you to find a time that suits.