For estate agencies on the Spanish costas

Every enquiry answered. Your team walks in already knowing.

A WhatsApp in your agency's name within seconds of every portal enquiry. When a buyer's ready, your exec gets this.

Sol y Sal, new leadsMarta, Keith, You
Today
Lead assistant

Sue, ready to view. Villamartin. Flying 14 to 21 Oct, staying in Torrevieja. After a 2-bed townhouse up to £200k, cash, holiday home now and maybe retire out later.

Must-haves: communal pool, parking, walkable to a couple of bars, no high-rise. Couldn't do floor plans, it was another agency's listing.

She'd like a WhatsApp from you with a few similar ones and viewings that week. Full chat below.

  1. Your exec picks up already knowing.
  2. How she wants to be contacted.
Dan's phone, the moment Sue's ready to view.

Your leads, handled.

In one agency's inbox, six in ten portal enquiries were never answered at all.

They're leads you already pay the portals for. Now every one gets a warm, specific reply from your name and your number, and none of them wait for Monday.

New enquiry via A Place in the Sun

3-bed villa, Villamartin

Hi, is this one still available? Thanks, Sue

It lands in your inbox as an email. Sue gets this back on WhatsApp.

Sol y Sal Homes

Hi Sue, Sol y Sal Homes here. The 3-bed villa in Villamartin you asked about on A Place in the Sun is still up on the site, I'm the AI assistant checking it hasn't gone. When are you next over?

  1. Your name, your number.
  2. The question that matters.

Your team, looking sharp.

Quick, warm and specific, the way your best person sounds on a good day. Buyers notice, and they answer.

Sue

We're flying out on the 14th of October and staying in Torrevieja until the 21st.

Sol y Sal Homes

I'll let Dan know about your 14th to 21st October trip, he'll put a few similar ones together. Is this for holidays or a full move?

  1. Caught the dates, no form needed.
  2. One question at a time. The right one.

Your weekend, yours.

Enquiries get looked after day and night, weekends included, while you're off doing something else.

So it works the backlog too. Buyers still answer a friendly re-open weeks later.

An enquiry from last month that nobody got to.

Sol y Sal Homes

Hi Sue, Sol y Sal Homes here, sorry we've been slow. The 3-bed villa in Villamartin you asked about on A Place in the Sun is still up on the site, I'm the AI assistant checking it hasn't gone. Still looking? Just say if not.

Sue

Oh hello, yes, still looking. We'd given up on hearing back.

  1. Re-opened without the cringe.
  2. Easy out, no pressure.

It asks what your best negotiator would.

One thing at a time, in the order that gets people to viewings.

  1. When are you next over?

    A trip is when the sale happens, so dates come first.

  2. What's the budget?

    Asked early, so the shortlist is right from the start.

  3. Holidays, or a move?

    It changes what's worth showing them.

  4. Cash, or a mortgage?

    Tells you how fast they can move.

  5. Anything that's a must?

    Stops wasted viewings before they're booked.

Already told it? It won't ask again. Mentioned the grandkids are coming too? It notices, and it's in the note.

No menus. No scripts. No footers.

Same buyer, same message. Which reply would you answer?

Sue

Cash, we sold in the UK last month.

The usual lead bot

Thank you for contacting Sol y Sal Homes. Your enquiry is important to us.

Please choose an option:
  1. Book a viewing
  2. Request a callback
  3. Speak to an agent

Text STOP to unsubscribe. This is an automated message.

Your agency, with

Sol y Sal Homes

Lovely, that keeps it simple.

Anything that's a must, pool, parking, walk to a supermarket?

  1. Warm, not gushing.
  2. Straight on to what matters.

Yours, start to finish.

  • Your name is the sender. Buyers see your agency and your number, never ours.
  • Your data stays yours. Leads are never shared, and we work with one agency per patch.
  • It says it's an AI, and a person is one message away. The law asks for it. We'd do it anyway.
Sue

Is this a bot?

Sol y Sal Homes

Yeah, I'm the AI assistant here, one of the team picks up when you want to see anything. Do you want them to message you when they're free, or shall I carry on?

  1. Honest, every time.
  2. And the conversation carries on.

Take enquiries off your plate.

Bring last weekend's enquiries to a short call. We'll show you what each of those buyers would have been sent, and the note your team would have had waiting.

One agency per patch, so it's worth asking about yours.

Book a 15-minute call

We'll message you on WhatsApp to find a time that suits.

Lovely, that's with us.

We'll send you a WhatsApp to find a time.