For agencies selling Spanish homes to UK buyers.

Every portal lead answered in seconds.

On WhatsApp, in your agency's name, and qualified before anyone on your team picks up the phone.

Book a 15-minute call Read a real conversation

Friday, 21:47. The office shut at six.

Portal enquiries land as email. They pile up after eight at night and all weekend, when nobody is at a desk to ring back. By Monday they have gone cold. How fast you answer is the lever. Everything else comes after.

We went through one agency's portal leads. 2,071 of them.

  • 61%were never contacted at all.
  • 925said they wanted to buy within 0 to 3 months.
  • £152kwas the median listing they asked about.
  • 18-35days later, buyers still answer a casual re-open. That backlog is not dead yet.

Plenty of them were ready to buy. Nobody said hello.

21:47. A WhatsApp, from you.

Seconds after the email lands, the buyer gets a message from your WhatsApp business name, on your number. It says who you are, mentions what they asked about, notes in passing that it's the AI assistant, and asks one easy question.

No menu. No footer. No “Reply STOP”. Just a message that reads like someone in your office sent it on their way home.

21:52. She answers. It keeps up.

It answers what it knows and says so plainly when it doesn't. One question a message, in the order a good negotiator would ask: when they're next over, budget, holiday home or a move, cash or mortgage, who's coming.

That's a real test conversation on the phone, names changed. The house Sue liked was another agency's advert, so it said so, gave the price in euros and pounds, and moved on.

A blind panel of 24 readers. How many took it for a person:

  • 18/24for this voice.
  • 0/24for the old scripted messages.

22:06. Dan gets Sue, with notes.

When the buyer is ready for a person, the lead lands on your negotiator's WhatsApp as a sheet: why it's handing over and how hot they are, what they enquired about, trip dates, budget, holiday or move, finance, must-haves, what it couldn't answer, a suggested first move, and the full transcript underneath.

Dan takes it from there. Until that line, Sue only ever heard about “the team”. Nobody promised her a callback time Dan then has to keep.

Book a 15-minute call

What it will never do in your name.

Anything that texts your buyers should come with a list like this. We wrote it. You tick each line off when you've checked it, then sign.

It will never:

  • Send a menu.

    No numbered options to pick from. No scripts, no footers, no recaps.

  • Stick “Reply STOP” on a WhatsApp.

    If a buyer would rather not hear from you, they just say so, and that's that.

  • Make things up.

    Availability, fees, distances, prices. If you haven't given it the answer, it doesn't give one.

  • Talk about the buyer's money.

    It asks cash or mortgage and writes down the budget. It never passes judgement on either.

  • Sell them anything else.

    Your listings and your team. Nothing bolted on, no side pitches.

  • Wander off your patch.

    A buyer names a town you don't cover and it tells them “that’s outside our patch”.

  • Promise when you'll call.

    No “he’ll be back to you within the hour”. Your team keeps its own diary.

  • Pretend to be one of you.

    It says it's the AI assistant in the first message, then gets on with helping.

  • Signed, for the agency
    Date

Your name on it. Your data in it.

You're the sender.
Your own WhatsApp business name, your own number. Buyers talk to your agency, and never see ours.
You own the data.
You're the controller, we're the processor. The leads and the transcripts are yours.
It says it's an AI.
In the first message, in a plain clause, every time. Article 50 of the EU AI Act asks for exactly that from 2 August 2026.
A person, on request.
Any buyer who asks for a human gets handed to one. Every time, no arguing.
One agency per patch.
We work with one agency in each area. Your leads are never shared with anyone else.

Running now with one agency on the Costa Blanca.

Got fifteen minutes between viewings?

now

We'll walk you through a conversation like Sue's, show you the sheet Dan gets, and answer the awkward questions. No slides.

now

We'll message you to pick a time that suits you.

Got it. We'll message you on WhatsApp to find a time.

now ✓✓